INTRODUCTION | Company Profile download

Established since 1999, PCOM are dedicated to be the specialists in Fiber Optics and Digital AV connectivity products, services and solutions. Therefore, knowledge of the market, accuracy of our products and quality of services are vital to ensure that PCOM remain both professional and competitive in the market.

Today, High Definition (HD) is the revolution that offers greater sound and picture quality than Standard Definition (SD). With the demands of high bandwidth for HD Internet Protocol Television (IPTV) transmission, PCOM is starting the Digital Revolution by aiming to be the first to offer the latest Digital AV connectivity and Fiber to the Home (FTTH) solutions. Rising above the rest, we at PCOM, ensures to maintain our excellent quality of services and support both our existing and new customers. Due to our sincere dedication to customer satisfaction, many multinational companies; such as Avago, Solectron, Flextronics, Jabil Circuit, Celestica, TM, Singtel, DiGi, Maxis, Sharp, Sony, Samsung, Philips, Christie and etc, are working very closely with us for new product development
and application.

PCOM’s capabilities also extend across a broad range of market segments including:

1. Digital Home Entertainment
2. Fiber To The Home
3. Telecommunication
4. Data Communication
5. Oil & Gas
6. Security
7. Power
8. Consultation and Training Services

VISION

We strive to bring Quality Connectivity through Innovation of Fiber Optics and Audio Visual Technologies to every device.

MISSION

We are responsible and accountable to add value to PCOM’s Customers, Associates, Shareholders and Partners in every possible way.

CORE VALUES 5E

We believe in possessing very high ENERGY levels,
build up the ability to ENERGIZE others around common goals,
develop the EDGE to make tough yes-and-no decisions, and finally,
consistently EXECUTE and
deliver on our promises EXCELLENTLY.

QUALITY POLICY

“Excellent Customer Satisfaction”

PCOM’s reputation is built upon the highest quality of our products and solutions, our fast and accommodative customer service, and our record for the best on-time delivery in the industry. Our quality management system conforms to documents organization, responsibilities, procedures and working practices fulfilling the requirements of ISO 9000 and we choose suppliers with Quality Management Systems of equal rigor. All goods are manufactured using the highest quality approved materials to meet the original manufacturer's specifications or national and international standards.

PCOM’s Quality Policy is the ‘Excellent Customer Satisfaction’ by providing products and solutions of the highest quality. We commit and empower employees to implement this policy through the following course of actions:

• Customers have total experience with Giraffe’s Digital AV solution & SpeedHome’s Fiber to the Home solution.
• Clearly understand customer needs and provide the best solution and products that meet those needs.
• Integrate Quality Management principles into critical business processes and decision-making practices.
• Continuously improve the effectiveness of the Quality Management System on our processes and products to enhance the value for our customers, associates and shareholders.
• Each item is tested prior to release for delivery to ensure full compliance with the required specifications.
• Maintain our Quality Management System as required of ISO 9000 certified
• Comply with the relevant regulatory requirements.
• All goods and assemblies are covered by a 12-month warranty unless stated otherwise.

ISO 9000 Certifications

PCOM commits to maintain our Business Management System to conform to the requirements of ISO 9000 certification. All goods are manufactured with the highest quality approved materials to meet the original manufacturer's specifications or national and international standards.

View Quality Policy
View Quality Manual

In achieving ISO 9000 certification, PCOM has demonstrated to third-party auditors with appropriate processes in place and well controlled. A copy of our certificate may be viewed below.

PCOM ISO 9000 Certificate
 

MESSAGE FROM THE CEO

At PCOM, we believe in teamwork and trust one another in order to make a difference. We always try our very best to add value to one another so that we can have better value systems in our lives. With all this, we will then be able to add greater value to our customers, shareholders and partners.

“Excellence” is our daily jargon and it is in our value system. With our vision, mission and core value, we strive to give our best effort in order to get every job done excellently.

For our customers, we will serve you at our very best; for our shareholders, we will work to increase your investment value in the company; and as for our partners, we will partner with you to grow our companies together.

Please come to join us in this exciting and memorable journey together.

KC. Lim
CEO of PCOM Inc

TEAM MOTTO

“Contend as One Man”

We believe that every associate in PCOM functions as different part of a human body; complementing one another and functions as One Man to compete in the market place.

THEME OF THE YEAR

2010 — Increase Capacity And Grow In Depth
2009 — 衝 'CHONG'
2008 — Marching Forward Conquerors
2007 — Moving Towards Excellence
2006 — Gear Up For Excellence